Acknowledgement within one day
Every enquiry receives a personal response — not an automated reply — within one business day. We will confirm that we have received your message and outline the next step.
Contact
Tell us about your situation and we will respond within one business day.
Message us
We will confirm receipt and follow up with a proposed time for an introductory call.
Please provide as much context as you are comfortable sharing. The more we understand about your organisation and your challenge, the more useful our first conversation will be. All enquiries are treated in strict confidence.
Process
A simple, transparent process from first contact to engagement.
Every enquiry receives a personal response — not an automated reply — within one business day. We will confirm that we have received your message and outline the next step.
We arrange a 60-minute call or meeting at a time that suits you. The purpose is to understand your situation in sufficient depth to determine whether and how Gisbornenet can add value. There is no obligation at this stage.
If both parties wish to proceed, we produce a written scope of work within five business days. The scope defines the objectives, deliverables, timeline, and fee. No work begins until the scope is agreed and signed.
Email: contact@gisbornenet.site — Phone: +64 3 555 0182 — Dunedin, New Zealand — Monday to Friday, 8:30 am to 5:30 pm
From the first email to the signed scope took less than a week. The process was clear, efficient, and respectful of our time — which told us something important about how the engagement itself would be managed.
James Rutherford, Managing Director, Coastal Energy Solutions